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If you feel that your computer system needs a quick repair, consider running System File Checker.
To access it, simply click on Start-Run and then type sfc/ scannow.
If possible, use another media player and see if the result is the same.
If you did not encounter the same issue with another media or music player, it is very likely that the problem lies with software.
Under the sounds tab, you will have an opportunity to test the functionality of your computer’s sound system.
Check your sound devices and see if they are properly selected.
On the computer management window, select Device Manager to see the list of the devices installed on the computer.
To go directly to the Device Manager, just click on Start-Sound.
You can download the recommended Sound & Audio driver updates by clicking the "Download" button.It's extremely important that you find out exactly what the model number is so you don't install the wrong driver which can cause hardware problems.Once you know the exact model number for your hardware device you can search the Windows XP website to find the correct driver.Also check the volume and make sure that the controls are not muted. Make sure it receives power and that its volume is not set to minimum.Media Player – See if the player is working correctly.